Consensus is the critical element in community cultural planning, particularly where resources of time and money are limited, as in Abilene. The consultants therefore employed their trademark process of engaging all segments of the community in assessing arts programs that both the Council itself and other organizations had sponsored. Team members interviewed scores of people about the value of the Council's multicultural and children's activities, about the community's cultural facilities and their past and ideal use, and not least, about the Council's image, position, and public relations acumen within the community.
From the information they gathered in this comprehensive review process, the WolfBrown team drew up recommendations for new programs and activities, as defined by the community itself. Then they drafted new staffing and budget plans for the agency that would put it in position to deliver on those plans. As a result of the assessment and planning the team was able to offer Abilene, its citizens were in their turn able to reveal their spirit and what they envision to keep it alive.
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